What is a primary responsibility of an insurance adjuster?

The primary responsibility of an insurance adjuster is to investigate claims and determine liability. This involves evaluating the circumstances surrounding an insurance claim, gathering necessary information such as documentation and witness statements, and assessing the damages for which the claim has been filed. The adjuster analyzes this information to make informed decisions regarding the validity of the claim and how much compensation, if any, should be provided to the policyholder. This process is critical to ensuring that claims are handled fairly and in accordance with the terms of the insurance policy.

In the context of this question, the other roles mentioned—selling insurance policies, creating new insurance products, and supervising other adjusters—are typically not primary functions of an adjuster. Selling policies and creating products are associated with roles in underwriting or sales, while supervising other adjusters falls under managerial positions, which are not inherent to the typical duties of a claims adjuster. Therefore, the focus on investigating claims and determining liability aligns closely with the core role and responsibilities of an insurance adjuster.