North Carolina Adjuster Practice Exam

The primary purpose of an insurance adjuster is to investigate insurance claims. Adjusters play a critical role in the claims process, as they are responsible for assessing the validity of claims made by policyholders. This involves gathering evidence, interviewing witnesses, reviewing documentation, and determining the extent of the insurance company's liability based on the policy terms and applicable laws.

By conducting thorough investigations, adjusters ensure that claims are settled fairly and efficiently. They analyze all the information collected to make informed decisions about claims, which ultimately aids in resolving disputes and providing clarity to both the insured individuals and the insurance company. This process not only helps maintain the integrity of the insurance market but also ensures that policyholders receive the benefits they are entitled to when they experience a loss.